Frequently Asked Questions
Building a store? Before you weigh your options with commercial refrigeration companies, consider these frequently asked questions. If you'd like to discuss best store building practices further, we'd be happy to offer our expertise. Simply
- What makes Neelands different than other commercial refrigeration companies?
At Neelands, our service and installation teams cover a large geographical area. We also specialize in offering complete turnkey services including in-house refrigeration design and engineering, equipment sales, and aftermarket parts. We're well-versed in leading technologies and offer innovative products like Micro Thermo.
- What energy efficient and environmentally friendly options does Neelands offer?
Our environmentally friendly refrigeration equipment options include Patented Dual Path HVAC Equipment from CES, Micro Thermo Computer Controls, refrigerant reducing CO2 and secondary cooling refrigeration systems, LED lighting on all equipment and the most energy efficient refrigerated display cases on the market.
- Can Neelands offer a complete solution for all our refrigeration needs?
Yes. From the initial design and engineering to the final stages, Neelands provides full turnkey support, including ongoing service and maintenance.
- We are looking at opening a new location, but we don't know what we want. How can Neelands help us?
We'd be happy to meet with you and consult on each department, including the best merchandising practices and trends and how you can incorporate them into your store.
- Some of our refrigerated display cases have missing or damaged parts. Can Neelands help?
Certainly. We have an in-house aftermarket parts department that stocks and can source out parts and accessories for all major manufacturers in North America, and we can ship across Canada. Our service department can also replace and install provided parts, to get your refrigeration equipment running optimally and looking new. We can even help you with technical drawings, case diagrams, or anything else you might need to repair or upgrade your refrigeration system.
If you have questions that weren't answered, please feel free to contact us.