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Your HVAC Goals

It's simple. Our goal is to measurably improve our customers' performance - however YOU measure it. It is our philosophy that we can best do that by first understanding your typical challenges - whether it is NOI, asset management, unit cost of production, square foot revenue, RevPOR, tenant retention, health and safety or corporate social responsibility.

Our employees come from a diverse background or have a proven record of success helping customers from diverse markets achieve their goals. Whether it be municipal, institutional, production, data centres, supermarkets, hotels or condominiums, you can be assured of receiving program design and leadership from someone who will challenge your status quo with the goal of continuous improvement in whatever your performance metric is.

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The commercial property sector is highly diverse, ranging from a single packaged rooftop heating and cooling system to office towers comprised of central chillers, boilers and building automation systems. They all demand the same level of diversification from your technical service providers.

When it comes to meeting and exceeding operational goals and objectives, the property owner or property manager must do so in an ever changing environment. End users can be anything from a data storage room to a men's clothing store - and they might all be located within the same building.

As a company responsible for tenant satisfaction, retention and growth, clients will quickly see a difference in the Neelands' approach. Neelands is collaborative, engaged, transparent and enthusiastic - our goal is to ensure you are making the most informed decision possible.

Whether it is the design of a Performance Lifecycle Maintenance Program, retrofit of an aged asset, or budgeting for tenant requirements, we work hard to ensure that all of our suggestions are aligned with your business objectives - and then leave the final decision to you.

If you don't understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance. - W. Edwards Deming

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Food and Beverage

The food and beverage industry faces significant challenges - intense global competition, increasing regulations, technology advancements, lean organizational structures and the expectation of sustainability, to name some.

Our F&B clients benefit from the integrated thinking and approach that the Neelands team brings to providing the right solution to their requirements. They do so by offering four distinct services: HVAC/R, Carbon Dioxide refrigeration, Energy Services, and Performance Lifecycle Maintenance, all under one roof.

HVAC/R either directly or indirectly contributes to production efficiency, and therefore a correlating impact to your company's profitability. Our highest level of HVAC/R service - Performance Lifecycle Maintenance - provides clients with measurable results, optimizes asset performance, and fuels Reliability Centered Maintenance through collaboration and transparency.

"Green" refrigeration solutions, provided through environmentally-friendly CO2 technology, are another option for F&B operators. Neelands are leaders in this pioneering field - we have achieved an impressive level of sustainability while providing optimal performance, reliability and employee/community safety for our clients.

Finally, you should not be questioning if your HVAC/R resources are delivering a measurable return - if you are, then speak to us about the benefits of Performance Lifecycle Maintenance.

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HVAC equipment energy performance, reliability, safety, lifecycle management, reserve fund management and property management training should all be key performance markers for a condominium HVAC provider. But few of these metrics are usually provided, let alone proven.

Customers who take their asset performance and lifecycle management responsibilities seriously build robust performance metrics to measure contractor success. Transparency, collaboration and innovation are all keys to maximizing shared knowledge and contractor value with the condo property manager.

At Neelands, our most complete level of maintenance service is both Performance and Lifecycle based - and we prove it! We deliver transparent communications and ongoing service activities such as performance analytics, benchmarking, re-commissioning and asset management reporting. We ensure that the energy and environmental performance of the condo's HVAC assets continue to function as intended.

Take your HVAC performance management to a radically different level of service. Eliminate "typical" from the list of benefits, and replace those with "measurable" performance markers.

Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort. - Paul J. Meyer

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Capital asset management for municipalities and institutions changed with the introduction of PSAB accounting practices. And arguably the greatest area of change was from a "cash' to "accrual' basis of accounting for HVAC capital assets.

As a result, an integrated management plan is required to provide decision-makers with the information they need to plan, coordinate and assess the needs of their HVAC capital assets.

This requirement is a large undertaking considering the limited human resources and shrinking budgets that managers often face. The option of requiring contractor partners to provide these metrics is a valid, viable approach.

Since municipal and institutional sectors must adhere to public procurement policies, the level of required service is often compromised by inherent budget restraints. The result can be incomplete asset tasking, reporting, lifecycle management and underachieving asset performance. All too frequently, this leads to customer dissatisfaction and contractor turnover.

Neelands provides an integrated asset and lifecycle maintenance program. Institutional and municipal customers are thus assured of receiving the highest levels of innovation in the management of these operations. And in most cases, our systems and information can be seamlessly uploaded into client databases.

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Performance Lifecycle Maintenance

Maintenance does not always mean PERFORMANCE.
Maintenance does not necessarily mean ASSET LIFECYCLE MANAGEMENT.

Can you say that your current schedule of maintenance activities is delivering measurable results? Do you (or your tenant) at times feel frustrated at continuously approving expenses without a final goal being determined?

Also, do you feel you are making informed decisions about maintenance or repair expenses? What is your level of confidence when presenting maintenance results to your customers? Are your current HVAC suppliers helping you differentiate your offering into the market and helping to increase your sales?

These are all valid, viable questions for those with HVAC requirements. As a whole, the HVAC service market has not innovated. Maintenance contracts speak to providing a host of "typical" benefits, but rarely does a contractor demonstrate these benefits with measurable data. Despite that, customers continue to sign cheques without identifying long term objectives  and frustration may be the only return on investment.


Maintenance activities and reporting that deliver MEASURABLE operational and financial results to our customers. Our Performance Lifecycle Maintenance Program provides clarity to clients, so they can make informed decisions about their assets. Yes, clients can look forward to informed, documented performance information from Neelands.

Leaders in CO2 Technology